Terms & Conditions for 7u788

1 General Terms & Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 7u788 ("we", "us", "our", "the Platform"). By accessing the 7u788 website at 7u788.app, creating an account, depositing funds, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

7u788 reserves the right to amend, update, or replace these Terms at any time without prior individual notice to players. The most current version of the Terms will always be available on this page. Your continued use of the 7u788 platform following any update constitutes your acceptance of the revised Terms. If you do not agree with any part of these Terms, you must immediately cease using the platform.

These Terms should be read alongside the 7u788 Privacy Policy and the Responsible Gaming Policy, both of which form an integral part of the overall agreement between you and 7u788. In the event of any conflict between these Terms and any promotional material or bonus offer page, these Terms shall take precedence.

7u788 provides online casino gaming, sports betting, live casino, and related entertainment services to eligible players in Bangladesh. The platform operates under SSL encryption and fair play certification. All financial transactions are processed in Bangladeshi Taka (BDT) via local payment channels including bKash, Nagad, Rocket, Upay, and domestic bank transfer.

2 Eligibility & Age Restriction

Access to 7u788 is restricted to individuals who meet all of the following eligibility criteria at the time of registration and throughout the lifetime of their account:

• You are at least 18 years of age. 7u788 operates a strict 18+ policy with no exceptions.
• You are accessing the platform from a jurisdiction where online gambling is not prohibited by applicable law.
• You are acting on your own behalf and not as an agent, nominee, or representative of any third party.
• You are not a current employee, contractor, director, or close relative of 7u788 or any affiliated business partner.
• You have not previously been self-excluded from 7u788 or subjected to a permanent account closure.

7u788 takes its obligations regarding underage gambling seriously. If you have reason to believe that a minor has gained access to an account on our platform, please contact our support team immediately via live chat or by emailing [email protected].

3 Account Registration & Verification

To access the full range of services on 7u788 — including deposits, withdrawals, and betting — you must complete the registration process and create a verified account. The following rules apply to all 7u788 accounts:

• One account per person: Each individual may hold only one registered account on 7u788 at any time. Duplicate or multiple accounts are strictly prohibited and will result in suspension of all associated accounts.
• Accurate information: You must provide truthful, accurate, and complete information during registration. This includes your full legal name, date of birth, residential address, and contact details. Providing false information is a breach of these Terms.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. 7u788 will not be held liable for any losses resulting from unauthorised account access caused by your failure to keep login credentials secure.
• Notification of changes: You must promptly notify 7u788 of any changes to your registered information, including your email address, phone number, or payment method details.

7u788 implements a Know Your Customer (KYC) verification process. You may be required to submit a copy of a government-issued photo identification (such as a National ID card, passport, or driving licence), proof of address, and proof of payment method ownership at any time during your account lifetime. Failure to provide requested documentation within the specified timeframe may result in account suspension and withdrawal delays.

Account registration is free of charge. 7u788 does not charge any fee for account creation, verification, or maintenance.

4 Deposits, Withdrawals & Payments

All financial transactions on 7u788 are processed in Bangladeshi Taka (BDT). The platform supports the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank via direct bank transfer. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits:

• The minimum deposit amount is ৳200. There is no maximum deposit limit for standard accounts, though VIP tier limits may apply.
• Deposits via bKash and Nagad typically credit to your 7u788 balance within seconds of a successful transaction.
• 7u788 does not charge a fee on deposits. However, your payment provider may apply their own transaction charges.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are not accepted and will be returned.

Withdrawals:

• The minimum withdrawal amount is ৳500. Withdrawals below this threshold will not be processed.
• Withdrawals are processed to the same payment method used for the most recent deposit wherever possible.
• Identity verification may be required before any withdrawal is processed. We recommend completing KYC verification early to avoid delays.
• 7u788 targets withdrawal processing within 24 hours for verified accounts in good standing. Actual processing times may vary depending on payment provider schedules.
• Bonus funds are not withdrawable until all associated wagering requirements have been fully met.

5 Bonuses & Promotions

7u788 offers promotional bonuses, free bets, cashback rewards, and VIP loyalty benefits to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions that are published alongside each individual offer. The following general rules apply to all promotions unless stated otherwise:

• Wagering requirements: All bonus funds must be wagered the number of times specified in the individual promotion's terms before any associated winnings can be withdrawn. Wagering requirements typically range from 20x to 40x the bonus amount unless a specific offer states otherwise.
• Validity period: Bonuses must be used within their stated validity window. Expired bonuses will be automatically removed from your account balance without compensation.
• One bonus at a time: Only one promotional bonus may be active in your account at any given time unless the specific promotion explicitly permits stacking.
• Eligible games: Not all games on 7u788 contribute equally to wagering requirements. Slot games typically contribute 100%, while table games, live casino, and sports bets may contribute at a lower rate as specified in the individual promotion terms.
• Bonus abuse: Any attempt to exploit, manipulate, or abuse the bonus system — including but not limited to creating multiple accounts, using VPNs to circumvent restrictions, placing hedging bets across accounts, or coordinating with other players — will result in immediate bonus cancellation, account suspension, and forfeiture of associated funds.

7u788 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Players who have already claimed and are actively using a bonus at the time of withdrawal will not be affected by mid-campaign changes to that specific offer.

VIP loyalty programme benefits — including tier-based bonuses, faster withdrawals, and dedicated account manager access — are governed by the VIP Programme Terms available on the 7u788 Casino page. VIP status is non-transferable and cannot be shared between accounts.

6 User Obligations & Prohibited Conduct

By using the 7u788 platform, you agree to conduct yourself in accordance with the following obligations at all times:

• Use the platform solely for personal entertainment purposes and not for any commercial, professional, or business purpose.
• Not use automated betting software, bots, scripts, or any other mechanical or electronic device to interact with the platform.
• Not engage in collusion with other players to gain an unfair advantage in any game or betting market.
• Not attempt to exploit software bugs, glitches, vulnerabilities, or errors in the platform. Any such issues must be reported to support immediately.
• Not use the platform for any form of money laundering, fraud, or financial crime.
• Not attempt to gain access to another player's account, whether through technical means or social manipulation.
• Not engage in any conduct that is threatening, abusive, harassing, defamatory, or offensive towards 7u788 staff or other players.
• Comply with all applicable laws and regulations in your jurisdiction when accessing and using the 7u788 platform.

7 Intellectual Property

All content on the 7u788 platform — including but not limited to the brand name, logo, website design, graphics, text, game interfaces, software, and all other materials — is the exclusive intellectual property of 7u788 or its licensed game and content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 7u788 platform for personal entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publish any part of the 7u788 platform or its content without express written permission.
• Reverse-engineer, decompile, or attempt to extract the source code of any software on the platform.
• Create derivative works based on any 7u788 content, branding, or game interfaces.
• Use the 7u788 name, logo, or brand assets in any commercial context without prior written authorisation.

Game titles, provider names (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), and associated assets are the intellectual property of their respective owners and are used on 7u788 under licence. 7u788 makes no claim of ownership over third-party game provider content.

8 Account Suspension & Closure

7u788 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any clause within these Terms & Conditions.
• Suspected or confirmed fraudulent activity, money laundering, or financial crime.
• Failure to complete identity verification within the specified timeframe.
• Confirmed account held by an individual under 18 years of age.
• Detection of duplicate accounts registered by the same individual.
• Use of prohibited software tools or engagement in collusion.
• Player-initiated self-exclusion request.

Where an account is suspended pending investigation, 7u788 will endeavour to communicate the reason for suspension within a reasonable timeframe. Where an account is permanently closed for a breach of these Terms, any remaining real-money balance (after deducting bonus funds and voided winnings) will be returned to the player via the original payment method used for deposit, subject to the outcome of any ongoing investigation.

Players who wish to voluntarily close their account may do so at any time by contacting 7u788 support via live chat. Voluntary account closure requests are processed within 48 hours. Any outstanding bonus balance at the time of voluntary closure will be forfeited.

9 Limitation of Liability

To the fullest extent permitted by applicable law, 7u788 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the platform, including but not limited to:

• Loss of betting funds due to technical errors, platform outages, or payment processing failures beyond our reasonable control.
• Losses arising from unauthorised access to your account resulting from your own failure to maintain password confidentiality.
• Interruption, suspension, or termination of any game, event, or betting market.
• Inaccuracies in published odds, game results, or payout calculations that are corrected promptly upon discovery.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers (bKash, Nagad, Rocket, banking partners).

7u788 makes reasonable efforts to ensure the platform is available continuously and that all games function correctly. However, the platform is provided on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

10 Governing Law & Disputes

These Terms and any dispute or claim arising from or in connection with them (including non-contractual disputes or claims) shall be interpreted and governed in accordance with applicable law. 7u788 operates with a commitment to fair, transparent resolution of all player disputes.

In the event of a dispute regarding account activity, game outcomes, bonus calculations, or withdrawal processing, players are encouraged to follow this process:

1. Step 1 — Contact Support: Raise the issue directly with 7u788 via live chat (available 24/7) or by emailing [email protected]. Provide your account details, a clear description of the issue, and any supporting evidence. Our team targets an initial response within 2–12 hours.
2. Step 2 — Escalation: If your dispute is not resolved to your satisfaction at the initial support level, request escalation to a senior support specialist or VIP account manager (for VIP tier players). Escalated cases are reviewed within 5 business days.
3. Step 3 — Formal Complaint: If you remain unsatisfied after escalation, submit a formal written complaint to [email protected] with the subject line "Formal Complaint". 7u788 will provide a final written position on the matter within 14 business days.

7u788's determination on matters of game outcome, technical error, and bonus eligibility is final unless a demonstrable system or calculation error is identified. Betting results and game outcomes are determined by certified random number generation systems and are not subject to manual intervention by 7u788 staff.

These Terms constitute the entire agreement between you and 7u788 with respect to your use of the platform and supersede all prior agreements, representations, or understandings of any kind. If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.